CarryTheOne Terms & Conditions

Welcome to CarryTheOne ("CTO"), an online accounting integration service.

This section explains the terms under which we supply our services ("Services") to your business ("Your Business", "You").

Please read these terms and conditions carefully before ordering any Services, as by ordering you agree to be bound by them.

1. Use of the CTO website ("Website")

CTO grants you the right to access and use our Services according to your applicable trial, subscription(s) and / or platform billing arrangement(s).

2. Subscription Types

CTO offers two subscription types:

  1. "Primary Subscription" - The main billing arrangement for your first integration. For direct CarryTheOne billing, this is a monthly pre-pay ongoing subscription with an intial 30-day free trial costing £29.99 per month. For integrations billed via an upstream platform, the equivalent recurring platform charge applies.
  2. "Additional Integration Subscription" - The reduced-fee recurring billing arrangement payable on each integration additional to the first. For direct CarryTheOne billing this costs £23.99 per month; where an upstream platform manages billing, the equivalent platform charge applies.

Billing may be handled either via CarryTheOne directly or through the relevant upstream platform, depending on integration type (please see "Payment Methods" below).

CTO additionally accepts payments in Euros, US Dollars, Canadian Dollars, Australian Dollars and New Zealand Dollars.

3. Free Trial

CTO offers a free trial of its service for 30 days. The point at which the trial begins depends on the integration type and setup flow. The trial allows you to generate an unlimited number of invoices, customers, etc. in your accountancy software.

Where billing applies after the free trial, the relevant subscription, recurring charge or equivalent billing agreement will begin once the free trial period ends.

Important: if during your free trial you decide the service is not suitable, it is your responsibility to cancel the relevant billing agreement or platform charge (please see "Termination" below).

4. Payment Methods

Depending on integration type, billing may be handled either through CarryTheOne directly or through the relevant upstream platform. For direct CarryTheOne billing flows, PayPal may be used as the payment platform; you do not need a PayPal account in order to subscribe because PayPal also allows direct card payments (including American Express) and many other country specific payment methods.

5. Termination

Depending on integration type, the subscription(s), recurring charge(s) or equivalent billing agreement(s) (and thus the Services) can be cancelled either from the relevant upstream platform, directly from your PayPal account (in PayPal: Profile > My Money > My pre-approved payments), or by emailing CTO through the contact page to request termination.

The service will cease immediately. There will be no refund for any remaining pre-paid period.

6. Service Availability

While CTO will endeavour to make the service available at all times, we make no commitment to do so nor do we guarantee the time taken to generate an invoice following a sale on your online store.

This is because there are many factors out of our control, such as availability of your website, availability of the accountancy software website and API or general internet congestion.

From time to time, CTO may pause the Service to undertake maintenance or install upgrades.

7. Warranties

CTO gives no warranty about the Service, nor does CTO warrant that the Service will meet your requirements.

8. Security

CTO uses the strongest possible available encryption to transmit data from your online store to your accountancy software. However, the Internet is not a secure environment so any transmission of data is done at your own risk.

9. Changes to Terms & Conditions

CTO reserves the right to update these Terms and Condition at any time and to display them here.

10. Disclaimer of Liability

The material displayed on the Website is provided without any guarantees, conditions or warranties as to its accuracy. Unless expressly stated to the contrary to the fullest extent permitted by law CTO hereby expressly exclude all conditions, warranties and other terms which might otherwise be implied by statute, common law or the law of equity and shall not be liable for any damages whatsoever, including but without limitation to any direct, indirect, special, consequential, punitive or incidental damages, or damages for loss of use, profits, data or other intangibles, damage to goodwill or reputation, or the cost of procurement of substitute goods and services, arising out of or related to the use, inability to use, performance or failures of this Website and any materials posted thereon, irrespective of whether such damages were foreseeable or arise in contract, tort, equity, restitution, by statute, at common law or otherwise.

This does not affect CTO's liability for death or personal injury arising from its negligence, nor for fraudulent misrepresentation, misrepresentation as to a fundamental matter or any other liability which cannot be excluded or limited under applicable law.

11. Disclaimer as to ownership of trade marks and third party copyright

Except where expressly stated to the contrary all third party trade marks and images of third party products, services and/or locations featured on this Website are in no way associated, linked or affiliated with CTO and you should not rely on the existence of such a connection or affiliation.

Any trade marks/names featured on this Website are owned by the respective trade mark owners. Where a trade mark or brand name is referred to it is used solely to describe or identify the products and services and is in no way an assertion that such products or services are endorsed by or connected to CTO.

12. Invalidity

If any part of the Terms & Conditions is unenforceable (including any provision in which we exclude our liability to you) the enforceability of any other part of the Terms of Service will not be affected all other clauses remaining in full force and effect.

13. Governing Law and Jurisdiction

These terms and conditions are to be construed in accordance with the laws of England and in the event of any dispute or claim associated with these terms and conditions, that dispute or claim shall be subject to the exclusive jurisdiction of the English courts.