Contact CarryTheOne

Send sales or support questions, or request cancellation help. Please do not send passwords using this form.

Lech Madrzyk trading as CarryTheOne. Email support is included with your subscription. Use the form below or email info@carrytheone.co.uk.

For security concerns, see Security & privacy.

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Tip: For support issues, check your inbox (and spam/junk) for messages from CarryTheOne first — most problems include an email with the exact next step.

Type of enquiry *

Your name *

Email address *

If you already have a Control Panel account, enter the email address you use to log in.

Store software

Example: Shopify, BigCommerce, WooCommerce, Wix.

Store website address

Accounting software

Example: Xero, QuickBooks Online, Sage.

Message *

Please do not include passwords.

Customer review

“Fantastic app and even better support!”

Flexx International Ltd 3 November 2025 Xero Connector by CarryTheOne Read reviews on Shopify App Store →