Pricing

CarryTheOne pricing has two parts: integration fees (per integration, with discounts as you add more) and a potential volume-based premium (per account, based on total orders/refunds volume across all integrations).

  • Integration fees are billed per integration and discounted as you add more integrations to the same CarryTheOne account.
  • Volume-based premium (if applicable) is billed once per account and is based on total orders/refunds volume across all integrations on that account.
  • We include a 5% buffer before moving you up a volume tier to avoid surprises from minor one-cycle fluctuations.
Prices shown are per month. For most integrations, you can start your free trial without creating a separate subscription first. For Shopify and Wix, the free trial and billing are handled in-platform, so you do not need to provide payment details separately in CarryTheOne.

How pricing works

Integration fees are billed per integration, with automatic discounts as you add more integrations to the same account. The volume-based premium is billed once per account (not per integration) and is determined by your total monthly orders/refunds volume. For most integrations, you do not need to create a separate subscription before beginning setup. Shopify and Wix start the free trial and billing flow in-platform, without requiring separate payment details in CarryTheOne.

1) Integration fees (per integration)

Your first integration is billed at the standard rate. Additional integrations are billed at discounted rates. Discounts apply when additional integrations are created from the same CarryTheOne account.

Integrations on account Price
1st integration £29.99
2–3 additional £23.99 each
4–5 additional £20.99 each
6+ additional £17.99 each
Other currencies for the 1st integration: US$36.99 / AU$55.99 / NZ$59.99 / 33.99€ / CA$49.99

2) Volume-based premium (per account)

If your total orders/refunds volume is above 250 orders/refunds per month* (across all integrations on your account), a volume-based premium applies once per month to your account. We use a 5% buffer before moving you up a tier to avoid surprises from small one-cycle fluctuations.

Monthly orders/refunds GBP USD AUD NZD EUR CAD 5% buffer
0–250 0.00 0.00 0.00 0.00 0.00 0.00
251–1,000 9.99 13.99 18.99 22.99 11.99 18.99 > 263
1,001–5,000 29.99 39.99 56.99 68.99 34.99 54.99 > 1,051
5,001–10,000 49.99 66.99 94.99 114.99 57.99 90.99 > 5,251
10,001+ 69.99 92.99 132.99 160.99 80.99 127.99 > 10,501
* For direct CarryTheOne billing, the premium is assessed for each billing cycle using the rolling 30-day period (extrapolated if necessary for new accounts) before the point of determination, which occurs 11 days prior to the next payment on the account's primary subscription, and then applied to the subsequent billing period. For Shopify, the volume-based premium is determined when a paid Shopify billing cycle begins, based on the preceding 30 days of orders/refunds volume, and applied as a Shopify usage charge for that billing cycle.
The 5% buffer delays movement up to a higher Volume Premium tier for one determination. If the next determination is again within the same higher tier's buffer range, the higher tier will apply because the volume no longer represents a temporary fluctuation. If your account has already been assigned to a tier, volume within that tier's buffer range will not by itself move the account down to the previous tier; a lower tier applies only when the assessed volume falls below the tier's normal starting threshold.
You must not create, maintain or use multiple CarryTheOne accounts for the same business, group of businesses under common control, or substantially connected trading operation for the purpose of avoiding or reducing Volume-Based Premiums. CTO may treat such accounts as a single account for Volume-Based Premium assessment and billing.

What is included

Free 30 day trial.

No separate direct CarryTheOne subscription setup required before you begin for most integrations.

Shopify and Wix start the free trial and billing flow in-platform, with no separate payment details entered in CarryTheOne.

Free do-it-yourself setup and email support.

Free upgrades.

Designed to scale fairly

Small merchants stay on simple pricing (0–250 orders/refunds → no premium).

Higher volume accounts contribute a little more via a premium applied once per account.

A 5% buffer helps avoid tier changes from small one-cycle fluctuations.

Additional services

Managed setup (we configure the integration for you).

Import of historical data (Control Panel: options → Historical Import).

Customisations if you need special behaviour or features.

Example totals

Your monthly total is the sum of your integration fees, plus any volume-based premium that applies to your account. For example: 2 integrations plus a £9.99 premium means your total is (1st integration at £29.99) + (2nd integration at its discounted rate) + £9.99.

Ready to start?
Start your free trial and follow the setup flow for your integration.
Need 2+ integrations?
Create the first, then add more from your existing account to receive the discount.
Not sure what you need?
Contact us with your ecommerce and accounting apps and we will advise.
No hidden fees
Free upgrades and free support included.